MSP Process directly integrates with HaloPSA and provides a tab for powerful Zero Trust End User and Technician Verification, Integrated SMS, Secure Data Sending and more!

Prevent Voice Phishing on inbound phone calls by verifying a User utilizing any of the following methods:

Microsoft Authenticator

DUO

Microsoft Teams

SMS

SMS Brandable Single Click Link

Email

Email Brandable Link

Voice Call

Send and receive SMS messages directly integrated to Halo PSA

Send and receive MMS messages from inside Halo Tab

MSP Process Technician app for messages so your technicians don’t have to give out their phone number to users.

Users can send MMS pictures back to your techs to avoid rolling a truck on service outages

Send and Receive Secure Files or Text to users

Brandable secure links to send temporary passwords or text messages.

Brandable secure links to send a file to a user.

Additional Tools for Halo PSA:

Update Contact Number from inside of the pod

Bulk Opt In form capabilities for your users for SMS.

Bulk Updating of SMS phone numbers in Halo via Opt In Forms.

All verifications securely logged in your Halo Ticket!

Watch a quick video on our integration below:

Introducing our AI Voice Assist with End User Verification for Halo: