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Your brand. Your portal. In every client's pocket.

Spin up a fully white-labeled client portal and mobile app — branded as your MSP, deployed in minutes per tenant. Tickets, KB articles, invoices, two-way verification, and threaded chat. Every action lands back in your PSA.

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10 min
Per-tenant deploy
∞
Branded tenants
2-Way
Identity verified
100%
PSA-synced
What's Inside

Everything your clients need. Branded as you, every pixel.

Six features that turn your portal from a help-desk afterthought into the front door of your MSP — and your fastest channel for ticket capture, identity, and billing.

Brandable Client Portal

Stand up a fully white-labeled portal in minutes — your logo, your domain, your colors. Spin up unlimited differentiated portals, one per client, each with its own brand and configuration.

Client-Initiated Chats

Clients open chat threads on any open or closed ticket — every interaction is logged back into the PSA. No more email back-and-forth. No lost conversations.

Brandable Mobile App

iOS and Android. Your clients submit, update, and chat on tickets from their phone — branded as your MSP. Push notifications keep them in the loop on status changes.

Two-Way Verification

Verify the client's identity before privileged actions. The client also verifies you as the technician before granting remote access. Vishing, social-engineering, and impersonation attacks fail at the door.

Service Ticket Templates

Configurable per-client templates so end-users submit consistent, accurate, complete requests. Lower triage time, higher first-contact resolution, less back-and-forth.

Invoicing & Statements

Clients view, download, and track invoice statuses straight from inside their portal — branded by your MSP. Faster payments, fewer billing tickets, zero awkward email chases.

Patent Pending · Two-Way Verification

Trust nothing by default. Verify everyone, both directions.

The portal is the first line of defense against vishing, social engineering, and impersonation attacks. Both sides of the conversation are verified before any privileged action.

Client → Self

Client verifies themselves

  • 1Before a tech can act on a sensitive ticket — password reset, MFA reset, hardware access — the requester proves they are who they say they are.
  • 2Authenticator push, Duo, photo ID, or secure one-time link. The button stays greyed out until they pass.
  • 3Default-deny. No verification, no privileged action. Audit chain in the PSA, every time.
Client → Tech

Client verifies the tech

  • 1Before granting remote access, the client confirms the technician is actually one of yours — not a vishing attacker pretending to be IT.
  • 2The client sees a face, name, and live token they can match in the portal.
  • 3Patent pending. Stops vishing the moment a fake "help desk" calls a user.
Impact

Less email. Less phone. More tickets captured the first time.

What 1000+ MSPs and IT Teams report after rolling out the Client Portal and Mobile App across their book.

−47%
Inbound email tickets
Captured in the portal instead, with full metadata.
3.4×
Faster first response
Threaded chat replaces email back-and-forth.
96%
End-user adoption
Branded portal & app feel like the client's own.
100%
PSA-synced actions
Every chat, ticket, and invoice — auditable.
Patrick and his team have been where we are and know the challenges of supporting thousands of users across the country. To achieve world-class SLAs, you have to meet your customers where they are — and that's on their mobile.
Hunter Thevis
COO · S1 Technology
Your Brand · In Every Pocket

Stand up your branded portal. In minutes, not months.

Book a 30-minute demo. We'll spin up a sample tenant in your colors, on your domain, while you watch.

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