MSP Process has officially released Microsoft Authenticator Integration for User Verifications!
Start protecting your MSP today with FREE End User Verification.
MSP Process has officially released DUO Security SSO and End User Verification!

Everything you need to improve customer service and security at your MSP!

Free Verification Plan
No Credit Card Required
PSA Integrated End User Verification
HaloPSA Integration
ConnectWise PSA Integration
Autotask PSA Integration
Kaseya BMS Integration
SuperOps Integration
Zendesk Integration
Verifications Securely Logged to your PSA
Full log export capability for Client Reports
On-boarding takes 15 minutes or less
Schedule Free Onboarding
Verification Plus Plan
/Month for 5 Techs
Additional Techs @ 15.00 per Tech
Everything in Free Verification Plan
Technician Verification (Patent Pending)
Microsoft Authenticator End User Verification
DUO Security End User Verification
Secure Data Sharing
Manager Approval Workflows for Verification
End User Verification Brandable Secure Links via SMS & Email
Voice Call Verification to Mobile & Land Lines
Full logging of Secure Data Sharing to your PSA
Automated Two-Way Sync of Contacts
Opt In Forms for Collecting SMS Phone Numbers
Enforceable Verification Policies
Get StartedBook A Demo
Pro Plan
/Month for 5 Techs
Additional Techs @ 20.00 per Tech
Everything in Advanced Verification Plan
Integrated Two-Way SMS/MMS Messaging
SMS Broadcasts and Groups
End-User Client Portal for Ticketing, Verification, Chat & Invoices
Brandable End-User Client Portal Mobile App
Automation Bots - Schedule Reminders
Automation Bots - Ticket Change Notifications
Teams, Slack, SMS & E-Mail Notifications
Mobile App for Technicians for SMS, Ticketing & Chat
Quick Ticketing Templates for Triage and Field Techs
Customizable Live Chat bot for your Website
Full API Access
Get StartedBook A Demo

Frequently Asked Questions

Is MSP Process easy to setup?

MSP Process can be connected to your PSA and setup for End User Verification, SMS and Client Portal in under 10 minutes. We also offer onboarding sessions to help you get setup as well.

How does SMS pooling work?

Our Integrated SMS Plan includes 200 SMS per technician. If you have 10 users you are allowed up to 2000 messages pooled across your technicians. 

Is there an onboarding fee?

There is no onboarding fee for the free plan. We will have you up and running in 15 minutes or less.

Onboarding is available for other plans at $395.00 for 2 sessions and $995.00 for up to 5 sessions to have our team guide you through a professional setup.

What does per Tech mean?

Per Technician means users in your PSA that will use MSP Process. You do not need to license users for accounting for example. 

Are shared users allowed?

MSP Process does not allow shared or generic logins to the system. This is intentional to ensure all logs and access are documented properly on our side and your PSA under the correct technician account.