MSP Process directly integrates with HaloPSA and provides a tab for powerful Zero Trust End User and Technician Verification, Integrated SMS, Secure Data Sending and more!
Prevent Voice Phishing on inbound phone calls by verifying a User utilizing any of the following methods:
- Microsoft Authenticator
- DUO
- Microsoft Teams
- SMS
- SMS Brandable Single Click Link
- Email Brandable Link
- Voice Call
Send and receive SMS messages directly integrated to Halo PSA
- Send and receive MMS messages from inside Halo Tab
- MSP Process Technician app for messages so your technicians don’t have to give out their phone number to users.
- Users can send MMS pictures back to your techs to avoid rolling a truck on service outages
Send and Receive Secure Files or Text to users
- Brandable secure links to send temporary passwords or text messages.
- Brandable secure links to send a file to a user.
Additional Tools for Halo PSA:
- Update Contact Number from inside of the pod
- Bulk Opt In form capabilities for your users for SMS.
- Bulk Updating of SMS phone numbers in Halo via Opt In Forms.
- All verifications securely logged in your Halo Ticket!
Watch a quick video on our integration below:
Introducing our AI Voice Assist with End User Verification for Halo: