MSP Process has officially released Microsoft Authenticator Integration for User Verifications!
Start protecting your MSP today with FREE End User Verification.
MSP Process has officially released DUO Security SSO and End User Verification!

Technician Verification

Protect your clients from voice-phishing attempts impersonating your service desk technician. Technician verification is a simple, quick, and patent-pending process using SMS, Client Portal or End User Mobile App that enables your users to verify your MSP technicians before allowing access to their computer.  

End User Verification

Technician Verification

Secure Data Sharing

Technician Verification for MSPs
Technician Verification using Client Portal for MSPs

Client Portal / Mobile App Tech Verification

Access the Client Portal or Mobile App securely, where a one-click, User initiated sequence. The MSP Tech can swiftly provide the PIN for the user to enter and complete the verification process, combining speed and ease for seamless authentication. Fast. Easy. Efficient. 

Tech Verification via SMS

Employing a straightforward verify-PIN-confirm SMS sequence offers indisputable assurance to your clients that they are engaging with your MSP service desk technician, fostering trust and confidence in the authenticity of the communication. 

Technician Verification using SMS for MSPs
Tech Verification Logs in PSA

Tech Verification Audit Trail 

By securely logging all verifications to your PSA service ticket automatically and leveraging reporting capabilities, you can enhance accountability, transparency, and collaboration in your processes, thereby strengthening trust and confidence among your clients and partners 

Tech Verification Reporting

Deliver insightful reports to your clients to educate and shape user behavior to improve their security posture against threat actors. 

End User Verification and Technician Verification logged into your PSA
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End User Verification

Shield your clients from voice-phishing attempts by implementing our patent-pending technology to stop threat actors looking to impersonate your MSP.

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Secure Data Sharing

Securely send temporary passwords, proprietary information via single use encrypted links. Leverage our built in password generator for convenience.

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