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MSP Process

HaloPSA AI VoiceAssist with Authenticator verification and SMS

Passwords on schedule.
Less work on rotation.

Keys on a ring with one swapped for a fresh key on a schedule

Put Password Rotation to work across Active Directory, Microsoft 365 and local accounts, with service accounts coming soon. We write each change to IT Glue, Hudu or the built-in MSP Process Vault, keeping your team's records up to date.

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WHAT YOU CAN CONNECT

Your clients' accounts.
Your team's familiar tools.

When a client's password is due for rotation, we change it and update the record where your team already works.

  • Accounts ready for rotation

    Your team can rotate Active Directory user and admin accounts, Microsoft 365 accounts through Graph API, and Windows local accounts.

    • Active Directory user and admin accounts
    • Microsoft 365 and Windows local accounts
    • Service account rotation coming soon
    Credential Scope

  • Records where you work

    We sync each password to IT Glue, Hudu or the built-in, encrypted MSP Process Vault and record every rotation.

    • IT Glue password sync per client
    • Hudu password sync per tenant
    • Built-in, encrypted MSP Process Vault
    PAM Sync + Audit

MAKE IT YOURS

Your clients' requirements.
Your rules for rotation.

Set the schedule and password requirements for each client, then apply those rules individually or across many clients.

  • Rules for each client

    Your team sets rotation frequency and password complexity for each tenant, with bulk changes across clients or settings for one.

    • Rotation frequency for each tenant
    • Password complexity for each client
    • Bulk policy changes across clients

  • Scheduled or on demand

    Your team can schedule rotations every 30 / 60 / 90 days or start one immediately from the MSP Process App.

    • Scheduled rotations for client accounts
    • On-demand rotations from the app
    • MSP Process App rotation controls

  • A record of changes

    We log who rotated each secret, when it changed and where it was written, with records your team can export.

    • Rotation owner and time records
    • Changed secrets and destination records
    • Exportable rotation records for auditors

  • Protection through each change

    We encrypt secrets in transit and at rest, with a zero-knowledge design so MSP Process never stores plain-text secrets.

    • Encrypted secrets while in transit
    • Encrypted secrets while at rest
    • Zero-knowledge design for secret handling

1-Click Breach-Response Mode

Rotate every AD and M365 password, domain-wide, audited.

Triggered from the MSP Process App and gated by identity + role-based permissions to prevent abuse. When a client is compromised, force a full-domain credential rotation in a single click, with a full audit row written for every credential.

Fits your documentation & identity stack.

Rotation reads and writes through the platforms you already run, no rip-and-replace.

  • IT Glue
  • Hudu
  • MSP Process Vault
  • Active Directory
  • Microsoft Entra
  • ConnectWise
  • Datto Autotask
  • HaloPSA

LET'S PUT IT TO WORK

Your first rotation.
Set up with us.

Bring your Active Directory, Microsoft 365 and documentation platform, IT Glue or Hudu, to a setup session after a proof of concept. We'll set your first rotation policy and run a test rotation against a sandbox tenant.

Book a demo See Password Reset

We'll help you get set up.