Your clients' confidence.
Your technician's identity.
Verify My Tech
Live check
Verify My Tech gives your clients a live check of your dispatched technician's identity before they grant access. Voice cloning can help someone impersonate your technician and ask clients for access, verification codes or credentials.
- For any end user
- Free
- Verification time
- <10s
- Pending reverse ID
- Patent
HOW IT WORKS
A check before access.
Confidence before work begins.
Verify My Tech gives your clients a free, public 10-second check before granting access that could expose them to a six-figure incident. When your technician contacts a client about a ticket, they open the link, enter the code and see who's contacting them.
Your technician shares a code
Your technician provides a one-time code from your PSA (professional services automation), included in call scripts, Teams messages and text messages.
- One-time codes for dispatched technicians
- Verification codes in call scripts
- Codes in Teams and texts
Your client enters the code
Your client opens the public check at your MSP's verification address and pastes the code, without an app or login.
- Public access from any device
- Your MSP's own verification address
- Code entry without a login
Their identity, on the ticket
Your client sees the technician's name, photo and active ticket, with a clear red warning when the details don't match.
- The dispatched technician's full name
- Technician photo and active ticket
- Red warning for mismatched details
SEE IT IN ACTION
Your team, ready.
Your clients, reassured.
In a demo, we'll show Verify My Tech in a sample branded portal, including code generation and ticket recording in a representative PSA workflow. We'll also cover how to train your team on the script they use when asking clients to verify them.
Walkthrough
Product walkthrough
Quote