Client Portal for MSPs
Empower your MSP with a fully brandable Client Portal and Mobile App—seamlessly connecting clients to your team with two-way verification, intuitive ticketing, invoice access, and real-time chat for effortless support
Brandable Client Portal
Brandable Client App
Our brandable client mobile app enables your clients to communicate with you conveniently from their mobile phones easily to create, update and chat on support tickets.
Client Portal Verification
Client Initiated Chats
Empower your clients to initiate chat sessions regarding open or closed tickets directly from the platform. All interactions are automatically logged in the respective PSA service ticket, ensuring comprehensive documentation and streamlined communication throughout the support process.
Service Ticket Templates
Invoicing for Clients
Give your clients the ability to view, download and see their invoices and statuses right from inside their own client portal branded by your MSP.
More Products
Trusted By Industry Leaders
Worldwide
Jeff Wilder President “We found MSP Process while attending a conference last year. From the very first demo to the implementation the process was very smooth. We leverage the tool daily not only to validate users for support, but also to communicate with our clients that prefer SMS to email or phone calls. The tool has also replaced out email encryption tool to allow us to send secure text and emails for sharing sensitive information."
Hunter Thevis COO “Patrick and his team have been where we are and know the challenges of supporting thousands of users across the country. They know that to achieve world-class SLAs, you have to meet your customers where they are. In this case, it’s on their mobile. MSP Process makes it seamless to integrate SMS with our PSA. Great tool.”
Gary Allen Director of IT “MSP Process is a fabulous product for any MSP. We integrate with ConnectWise Manager, and it works seamlessly automating a number of our workflows. Patrick and his team are a joy to work with.”
Hunter Thevis COO “Patrick and his team have been where we are and know the challenges of supporting thousands of users across the country. They know that to achieve world-class SLAs, you have to meet your customers where they are. In this case, it’s on their mobile. MSP Process makes it seamless to integrate SMS with our PSA. Great tool.”
