Reviewed by: Hunter Thevis, COO
Tell us about your overall experience with MSP Process?
Patrick and his team have been where we are and know the challenges of supporting thousands of users across the country. They know that to achieve world-class SLAs, you have to meet your customers where they are. In this case, it’s on their mobile. MSP Process makes it seamless to integrate SMS with our PSA. Great tool.
How would you rate the overall performance of MSP Process solution?
Excellent
How likely are you to recommend MSP Process to other MSPs?
Definitely
When and where did you last actively use this technology/service?
Current user/In the last 6 months
How satisfied are you with the MSP Process’s reliability?
Very satisfied
How satisfied are you with the support you receive from MSP Process when needed?
Very satisfied
How would you rate the user experience/user friendliness of MSP Process?
Excellent
How easily are you able to deploy/implement MSP Process to your customers?
Seamless
How would you rate the scalability of MSP Process to accommodate your changing business or customer requirements?
Highly Scalable
How well does the MSP Process integrate into/with other technologies/services that you offer?
Seamless Integration
How satisfied are you with MSP Process’s pricing (pricing, structure, and packaging)?
Very satisfied
How satisfied are you with the ROI (return on investment) received from MSP Process?
Very satisfied
Choose up to 3 aspects of this Vendors Channel Program you like best?
Customer Success Support
What are the top 3 strengths of MSP Process’s solution?
Ease of Set Up/Implementation
Ease of Use
Product Support
On the other hand, what are the top 3 areas where this MSP Process’s could improve? We value your honest feedback!
Integrations
Do you have any additional comments about MSP Process?
N/A
