Halo PSA End User Verification
MSP Process announces a Halo PSA integration for End User Verification. Set it up in under five minutes to verify users via SMS, email, or voice call — with the code automatically logged to the ticket.
MSP Process is excited to announce our Halo PSA integration for End User Verification. It takes less than five minutes to set up and gives you the ability to verify your users via SMS or email with the code automatically logged to the ticket.
Our Halo custom tab features
- Verification via SMS
- Verification via SMS Link
- Verification via Email
- Verification via Email Link
- Verification via Voice Call
- Update contact number from inside the pod
- Password generator / secure send of data
- Bulk opt-in form capabilities for your users for SMS
- Bulk updating of SMS phone numbers in Halo via opt-in forms
- All verifications securely logged in your Halo ticket
The integration is built so that every verification step writes back to the Halo ticket as an audit row — method used, timestamp, and outcome — so your compliance, cyber-insurance, and operational reviews always have the evidence they need.
Setup in five minutes
The Halo integration drops into your existing Halo workflow without rebuilds or retraining. Most teams have it live and verifying their first real ticket inside one lunch break.
Ship a verified service desk in 30 days.
Book a 30-minute call with a solutions engineer who came out of an MSP service desk. Bring your stack. We'll model the impact with your numbers.