Part of their day.
Every working day.
Reviewed by Jeff Wilder, President, Century Group
FROM DAILY USE
We found MSP Process while attending a conference last year. From the very first demo to the implementation, the process was very smooth. We leverage the tool daily not only to validate users for support, but also to communicate with our clients that prefer SMS to email or phone calls. The tool has also replaced our email encryption tool to allow us to send secure text and emails for sharing sensitive information. The MSP Process team has been responsive to all our questions and has provided outstanding support any time we have needed it. Lastly, they have been very responsive to our feedback and suggestions. I can't recommend them enough! View this review on Channel Program
Jeff Wilder
President
THE FULL PICTURE
Their daily experience.
Their full review.
Verbatim answers from Jeff Wilder's submission.
Overall performance
Excellent
Likelihood to recommend
Definitely
Last actively used
Current user · last 6 months
Reliability
Very satisfied
Support quality
Very satisfied
User experience
Excellent
Deployment to customers
Seamless
Scalability
Highly scalable
Integration with other tech
Seamless integration
Pricing satisfaction
Very satisfied
ROI
Very satisfied
Best channel program aspect
Customer Success Support
Top 3 strengths
Ease of Set Up · Ease of Use · Product Support
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