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MSP Process

HaloPSA AI VoiceAssist with Authenticator verification and SMS

Your team's everyday work.
Automation across your clients' channels.

Reviewed by Jon Katz, CTO, The Purple Guys

IN THEIR WORDS

MSP Process has been a game changer overall for The Purple Guys. We leverage MSP Process extensively for End User Verification and more integrated communication with our clients such as SMS and their brandable client portal. The setup has been very quick and easy and we are able to show value immediately to our clients and offer security and peace of mind that we are protecting their business through enhanced verification processes.

Jon Katz

CTO

A CLOSER LOOK

The full review.
The everyday details.

Verbatim answers from Jon Katz's submission.

  • Overall performance

    Excellent

  • Likelihood to recommend

    Definitely

  • Last actively used

    Daily

  • Reliability

    Very satisfied

  • Support quality

    Very satisfied

  • User experience

    Excellent

  • Deployment to customers

    Easy

  • Scalability

    Scalable

  • Integration with other tech

    Seamless integration

  • Pricing satisfaction

    Very satisfied

  • ROI

    Very satisfied

  • Best channel program aspects

    Sales Enablement · Customer Success · White Labeling

  • Top 3 strengths

    Ease of Set Up · Ease of Use · Security

LET'S TALK AUTOMATION

The Purple Guys's experience.
Your MSP's next step.

Book a demo and see how MSP Process fits your service desk. We'll walk through the platform and answer your questions.

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  2. Product walkthrough

  3. Quote