New Release: Microsoft Authenticator Support for End User Verification

MSP Process, the trusted leader in End User Verification, is excited to announce support for Microsoft Authenticator. Our End User Verification now supports the app that nearly all of your users will have already installed on their devices. Your users won't need to install a separate app to verify their identity.

Here's how it works. Technicians initiate a push notification from their PSA or MSP Process app. Users receive push notifications directly to their devices for seamless identity verification. The result is quickly shown in the support pod and service ticket, and logged securely. This enhances security for your MSP and clients and keeps workflow interruptions minimal.

Key benefits

• Enhanced security — Industry-leading measures safeguard sensitive data and prevent unauthorized access.
• Streamlined workflow — Swift verification processes keep service desk operations efficient.
• Unified experience — Consistent authentication across platforms simplifies user experience.
• Client satisfaction — Clients appreciate the added security and convenience.

In essence, Microsoft Authenticator empowers MSPs to bolster service desk security while maintaining operational efficiency — ultimately ensuring superior service delivery.