Your email notifications.
Less work between them.
Reviewed by Alex Wilkins, May 1, 2025
IN THEIR WORDS
We use MSP Process primarily for their automation tools to help wrangle the email notifications from various systems. After sitting with the team we were able to eliminate duplicate notifications and set up auto-close tickets for those pesky noise notifications. Having the tools to get email-notifications under control without any fancy API connection to my PSA has been a game changer.
Alex Wilkins
A CLOSER LOOK
The full review.
The everyday details.
Verbatim answers from Alex Wilkins's submission.
Overall performance
Good
Likelihood to recommend
Definitely
Last actively used
6 months, 2 years
Reliability
Satisfied
Support quality
Very satisfied
User experience
Good
Deployment
Easy
Scalability
Highly scalable
Integration
Well integrated
Pricing satisfaction
Satisfied
ROI
Very satisfied
Best vendor aspects
Sales Enablement · White Labeling
Top 3 strengths
Efficiency · Product Innovation · Return on Investment
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