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MSP Process

HaloPSA AI VoiceAssist with Authenticator verification and SMS

A place in your stack.
Support for your team.

Reviewed by Dan Stewart, HaloPSA, November 14, 2024

IN THEIR WORDS

From initial contact through onboarding and support after, the whole experience has been mostly pain free. We were thoroughly impressed with what MSP Process had on offer for what we considered a reasonable price point. What it does, it does well, we use the verification processes along with secure data transfer, which has been a key fixture missing from our stack for a long time. Implementation was very straight forward using the provided documentation, then the onboarding meeting was very helpful in getting everything to how we wanted it.

Dan Stewart

HaloPSA

November 14, 2024

A CLOSER LOOK

The full review.
The everyday details.

Verbatim answers from Dan Stewart's submission.

  • Overall performance

    Excellent

  • Likelihood to recommend

    Definitely

  • Last actively used

    Presently using

  • Reliability

    Very satisfied

  • Support quality

    Very satisfied

  • User experience

    Good

  • Deployment

    Easy

  • Scalability

    Highly scalable

  • Integration

    Well integrated

  • Pricing satisfaction

    Satisfied

  • ROI

    Satisfied

  • Best vendor aspects

    Customer Success Support

  • Top 3 strengths

    Ease of Set Up · Ease of Use · Integrations

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