From initial contact through onboarding and support after — the whole experience has been mostly pain free. We were thoroughly impressed with what MSP Process had on offer for what we considered a reasonable price point. What it does, it does well — we use the verification processes along with secure data transfer, which has been a key fixture missing from our stack for a long time.
Implementation was very straight forward using the provided documentation, then the onboarding meeting was very helpful in getting everything to how we wanted it.
The full review.
Verbatim answers from Dan Stewart's submission.
Overall performance
Excellent
Likelihood to recommend
Definitely
Last actively used
Presently using
Reliability
Very satisfied
Support quality
Very satisfied
User experience
Good
Deployment
Easy
Scalability
Highly scalable
Integration
Well integrated
Pricing satisfaction
Satisfied
ROI
Satisfied
Best vendor aspects
Customer Success Support
Top 3 strengths
Ease of Set Up · Ease of Use · Integrations
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