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MSP Process

HaloPSA AI VoiceAssist with Authenticator verification and SMS

Easy to get set up.
Intuitive to put to work.

Reviewed by Jennifer Edens, April 23, 2025

IN THEIR WORDS

This solution was easy to implement in our current environment, it's easy to use and intuitive. It definitely helps in the MSP world with the growing threat of bad actors and preventing any breaches from occurring. Our customers like it too! The training and assistance we received setting up this functionality was amazing.

Jennifer Edens

April 23, 2025

THE FULL PICTURE

Jennifer Edens's experience.
The full review.

Verbatim answers from Jennifer Edens's submission.

  • Overall performance

    Good

  • Likelihood to recommend

    Definitely

  • Last actively used

    Presently using

  • Reliability

    Satisfied

  • Support quality

    Very satisfied

  • User experience

    Good

  • Deployment

    Easy

  • Scalability

    Scalable

  • Integration

    Seamless integration

  • Pricing satisfaction

    Very satisfied

  • ROI

    Very satisfied

  • Best vendor aspects

    Customer Success · White Labeling · Incentives/MDF/Rebates

  • Top 3 strengths

    Efficiency · Integrations · Added Security

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